Shipping:

Qases provides free shipping on all orders.

All orders are 100% tracked.

Due to current high-demand - please allow 1-3 days for your order to be processed.

You can choose one of two shipping methods for US orders

• Free shipping - Estimated 6-9 business days.
• Express shipping (for extra charge) - Estimated 3-6 days.
• On special events Qases offers super express shipping which is specified as upto 2 days.  This will be written on the shipment page at checkout.

Returns: 

Other than custom cases, we’ll be glad to replace your product. Send us an email at support@qases.com and we’ll take care of you.

We want you to love your Qases. If you aren’t. Please contact us at support@qases.com and we’ll make things better.

Are Qases cases Wireless charging Compatible?

All Qases cases are compatible with wireless charging, and your phone can be charged wirelessly while the case is being worn on your phone.

Is my camera & screen well protected by Qases cases?

All Qases Cases have raised bezels around the camera and the screen, so therefore they are safely protected from most bumps and shocks.

How protective are your phone cases?

Our Ultra-Tough Cases are extremely protective, followed by the Eco and then Lucid Cases.  The Ultra-Tough Cases contain a dual-layer of protection and shock absorption. All phones include raised bezels for protecting the camera and screen.

For more FAQ click here.

Qases is serious about ensuring a sustainable future.

Our sustainability policy comprises of the following elements:

• Recyclable materials - Products are made using 100% recycled & sustainable materials.
• Compostable or reusable packaging - Qases outer packaging is 100% compostable packaging. The inner packaging includes a reusable zipper pouch which is great for holding your essentials.
• Non-toxic chemicals - Our products are printed with sustainable and water-based inks.
• Making products that last longer - Qases diligently designs and enhances its products to last longer.
• Local fulfillment - Qases prints and fulfils products in the USA, EU or AU for minimizing unnecessary emissions due to shipping.
• Carbon neutral - we are completely offsetting our carbon footprint through verified carbon credits!